Privacy Policy - FS Ireland

1. Introduction

Financial Services Ireland (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard information when you visit our website fsireland.ie in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Acts 1988–2018 of Ireland.

2. Information We Collect

We only collect personal data that is necessary to operate our website and respond to your enquiries.

a. Information you provide directly

When you complete our contact form, we collect:

Your name
Email address
Phone number
Message content
The financial service you are interested in

This information is:

Sent to us via email, and
A copy is stored securely in our website database.

We do not collect any login, payment, or account-related data.

b. Information collected automatically (cookies and analytics)

We use Google Analytics 4 (GA4) to help us understand how visitors use our website. Google Analytics uses cookies to collect anonymised usage data such as:

Pages visited
Duration of visit
Browser type and device information
Approximate location (country or region)

We do not use Google Analytics for advertising or remarketing purposes, and we do not share analytics data with Google or third parties.

GA4 automatically anonymises IP addresses by default, meaning your full IP address is not stored.

3. Lawful Basis for Processing

We process your personal data on the following lawful bases under Article 6 of the GDPR:

Consent: When you accept cookies or submit a contact form.
Legitimate interest: To improve our website and respond to customer enquiries.

4. How We Use Your Information

We use the information we collect to:

Respond to your enquiries or requests for information
Provide you with details about our financial services
Improve the functionality and performance of our website
We do not use your information for automated decision-making or profiling.

5. Data Retention

Contact form submissions are retained for as long as necessary to handle your enquiry and for internal record-keeping.
We periodically review and delete old submissions that are no longer needed.
Analytics data is retained in aggregated form only and cannot identify individual users.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data.

We may share data only with:

Our website hosting provider (Panoptic.ie) for secure site operation and storage.
Google Ireland Limited as part of analytics data processing (acting as our data processor).

All third parties are required to respect your data and process it in compliance with GDPR.

7. Embedded Content

Our Contact page includes an embedded Google Map to show our business location.

When you view this map, Google may collect your IP address and browsing information under its own privacy policy. You can read Google’s policy here: https://policies.google.com/privacy

8. Data Security

We use appropriate technical and organisational measures to protect your personal information, including:

Secure (HTTPS) website connection
Restricted administrative access
Regular software updates and backups

However, no online transmission is 100% secure. You submit information at your own risk.

9. Your Rights

Under GDPR, you have the following rights:

Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your personal data (“right to be forgotten”).
Restriction: Limit how we process your data.
Data portability: Request transfer of your data to another controller.
Objection: Object to processing based on legitimate interests.
Withdraw consent: Where processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at tatiana@fsireland.ie.

10. International Data Transfers

All personal data is processed within the European Economic Area (EEA).

If any transfer outside the EEA were required, it would only occur under appropriate safeguards such as Standard Contractual Clauses.

11. Cookies

We use cookies only for Google Analytics. When you visit the site, a banner may appear requesting your consent. You can manage or delete cookies through your browser settings at any time.